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Rove FAQ

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How much is one night at Rove ?

Check out www.rovehotels.com or you can reach out to our Happiness team via

Email – hello@rovehotels.com

Phone +97145619999

WhatsApp+971 8007683

What are your gym timings?

Our gym is open 24-hours so you can work-out at any time 🙂

Do you have international TV channels?

Yes, we have a limited selection of international TV channels availableincluding English, Arabic, Russian, Italian, French and Spanish.Additionally, we also have some kids’ channels available for the little ones.

Do you offer a luggage room?

Yes, we have a self-service locker room where you can store your luggage and explore for a few more hours before heading back to the airport.

If I arrive early, could I still use your facilities before check - in?

Yes, of course! While you won’t have access to the room, you’ll be able to enjoy the gym, swimming pool as well as all the games we have around our public spaces-foosball, video console, tennis table and freshen up at our changing facilities

Do you serve alcohol?

Yes, the hotels count with one or more licensed outlets offering a menu that includes a selection of international beers, wines, spirits as well as cocktails and mocktails.

Do you have interconnecting rooms for families?

Yes, 30% of all our room are interconnecting. Just let our Rovesters know at the time of check-in and they’ll be happy to assist you as long as we have the availability.

Do you have a business centre?

We have iMac computers available on public areas for Rovers to use without any cost. Additionally, the hotel has designated co-working spaces with a universal 220V power sockets as well as USB sockets. High speed wi-fi connection is available throughout the hotel.

Do you offer laundry service?

We have a fully equipped self-service laundromat where you can wash, dry and iron your clothes for a small fee.

Dry cleaning, as well as other express laundry services are available as well. Ask our Rovesters at the front desk for more information.

Are your rooms wheel chair accessible?

Yes, the hotel entrance and common areas are wheelchair accessible.

Additionally, we have several special needs rooms in the hotel, featuring accessible height bed, sink and toilet and roll-in shower.

How many people can fit in one room ?

Our Rover rooms can fit 2 adults and 1 kid under 16

What are your swimming pool timings?

Our swimming pool is open from 8am to 8pm every day.

Have more questions about my stay, how can I contact your team?

Happiness Centre Email:hello@rovehotels.com

WhatsApp:+9718007683

 

International Direct Dial Number

  • United Arab Emirates:+97145619999

 

Toll Free Numbers –

Middle East & Africa:

  • United Arab Emirates:8008007683
  • Kingdom of Saudi Arabia:8008971470
  • South Africa:0800991720
  • Egypt:08000009784

Asia & Australia:

  • India:0008009713005
  • Japan:00531930005
  • Australia:1800791513
  • Singapore:8009710004

Europe:

  • United Kingdom:08082344454
  • Germany:08001834048
  • Russia:81080020011971
  • France:800903805
  • Italy:800879729

America:

United States of America :18443980614

How can I get a visa to Dubai?

Visiting Dubai has never been easier with Rove’s Happiness Centre here to help you apply and get your visa processed. Just email hello@rovehotels.com. For more info, feel free to check this Dubai Visit Guide.

What is the best time to visit Dubai?

Dubai has worked hard to defy the elements, bringing year-round entertainment and lots to see and do.There’s a ton to do outdoors in the winter and lots available in the summer. Even our bus stops are air-conditioned as we stop at nothing to fulfil our great reputation as a year-long destination.

Is there any social etiquette I should be aware of?

Physical interaction between people meeting for the first time usually starts and ends with a handshake, which when involving a woman, should be initiated by her. Pubic displays of affection are not accepted in Dubai beyond handholding and this should be kept into consideration.

Are there any clothing considerations to keep in mind?

What to wear and when to care in Dubai is not as difficult to figure out as you might think. Keep theswimwear for the beaches, waterparks, public pools and spa areas and away from business districts andshopping malls. Conservative covering is required for entering a mosque including covering of the hairfor women, whereas keeping yourself clothed from your shoulders till below your knee is expected ingovernment and heritage sights.

Is it possible to do a day trip from Dubai to other Emirates?

Aside from Dubai, there are six other Emirates offering lots to see and do and they’re pretty much all aday-trip away. Visit the Louvre and Emirates Palace in Abu Dhabi (1.5 hrs) or float amongstthemangroves in Ajman (45 mins), surf the Dunes of Umm Al Quwain (50 mins) or look out from the Gulf tothe Arabian Sea sunsets on Fujairah’s mountainous coastline (1 hr 45 mins).

What languages are spoken in Dubai?

The official language of Dubai is Arabic, widely spoken by Emirati’s and the Arabic diaspora in the city,however, it is not a pre-requisite for feeling at home, as this vibrant city has become home to around200 nationalities! As such, English is the most commonly spoken language, reflectedin road signs,menus and many of Dubai’s digital spaces too.

Are There Any Tipping Rules?

Famously known for its exceptional service and world-class offerings, it’s understandable that you’d like to reward it with a tip or two. Whereas there are no set rules on tipping in Dubai where it is neither expected, yet highly appreciated,

What’s the best way to move around Dubai?

With extensive investment into the city’s infrastructure and transport, getting around Dubai couldn’t be easier. There’s a lot of to choose from when planning you’re A-B, including rail, tram, sea, water-taxi, ride-hail apps, city taxis and car hire, they’re all hop-on & off options for exploring the city.

Is Dubai Safe?

Dubai has been declared as one of the top ten safest cities in the world by The World Economic Forum, owing to its core focus of building a safe and inclusive society where laws and frameworks are put in place to protect both residents and visitors alike.

What are the festival timings?

The festival timings will be announced closer to the event. Stay tuned for more information on the official website and social media channels.

Does Rove Downtown Hotel serve breakfast? What’s included and how much does it cost?

Our breakfast buffet runs from 6.30am to 10.30am, 7 days a week. It includes a buffet of fruits, pastries, cereals, and cheeses, as well as freshly cooked dishes from the kitchen and all-you-can-drink coffee.

What are your check - in/out times?

You can check-in at the hotel anytime after 4pm and enjoy late check-out at2pm. Our front desk is open 24 hours. Need to arrive earlier or leave later? Both options are possible, although subject to availability at the time of arrival/departure.

Do you provide shuttle buses to/from anywhere in the city?

Yes, most of our hotels provide complimentary shuttle buses to the main city attractions such as The Dubai Mall, Burj Khalifa and the Beach.

For up-to-date information in regard to timings and destinations, we encourage you to connect directly with our Happiness Centre.

Contact details below

Happiness Centre

Email:hello@rovehotels.com

WhatsApp:+9718007683

How close are the Rove hotels to the main attractions in Dubai?

Super close! Our locations are handpicked to keep you near the heart of the action, whether it’s shopping, culture, or nightlife. Explore our different locations here and find out what’s on in your neighborhood. With nine hotels spread across Dubai, there’s excitement around every corner, no matter which Rove you pick.

Is there a gym or pool I can use during my long stay in a Rove hotel?

No surprises here! We believe in transparency, so what you see is what you get. The prices of our month-long hotel stays are listed on the website, and Rovers can contact their Rove hotel of choice to get all the specific information they need about the cost of their long-term stay. We’ll be glad to assist you and ensure you have all the information you need!

Are there any hidden costs I should know about?

No surprises here! We believe in transparency, so what you see is what you get. The prices of our month-long hotel stays are listed on the website, and Rovers can contact their Rove hotel of choice to get all the specific information they need about the cost of their long-term stay. We’ll be glad to assist you and ensure you have all the information you need!

Are pets allowed in Rover Rooms?

While we love furry friends, check with us first about our pet policies to ensure a paw-some stay for you and your little buddy! Generally speaking, we don’t accommodate pets at Rove. However, if your furry friend is under 10kgs, speak to us and we will see what we can do for you.

How does housekeeping work in the Rover Rooms?

Our housekeeping wizards will keep your place spick and span, so you can focus on exploring Dubai or just chilling out. Just as your hotel room would be serviced during a short stay, long-stay rooms are treated in the same way, making tidying your house one less thing to worry about! Our awesome housekeeping staff keeps all our Rover Rooms sparkling with daily service. To find out about cleaning times or make any special arrangements, don’t hesitate to get in touch with us.

What facilities are available for Rove Hotel monthly stays?

Our long-stay Rovers enjoy all the benefits and amenities of the hotel. We have a sparkling saltwater swimming pool, perfect for cooling off in the Dubai heat. For the fitness fanatics, our 24-hour gym is there for you to get your sweat on, no matter what time of day! We also have a laundromat on-site, meaning you can pack light and enjoy the convenience of freshly washed clothes during your stay.

Can I turn my Rove Room into a mini-office?

Absolutely! With our super-speedy Wi-Fi and comfy workspaces, your Rover Room can be your productivity paradise. Our month-long stays are the perfect solution for digital nomads needing a temporary setup to get their work done. We also offer co-working spaces within the hotels, so if you start feeling cooped up, you can enjoy a change of scenery with a fresh workspace designed to power your productivity!

Now that Expo 2020 is over, what can I visit around the site?

Those wishing to visit the Expo 2020 site can do so by booking an overnight stay at Rove Expo 2020.

Once inside, they’ll be able to walk around the site, enjoy photo opportunities with their favourite pavilions and marvel at the stunning architecture without the crowds. It is to note thought that pavilions and other attractions remain closed to the public, so the best place to relax after exploring the site is the hotel itself.

Rovers can enjoy some time at the swimming pool while taking in the amazing views of Al Wasl dome, get competitive at one of the several game areas around the hotel or cool off at the end of the day with a drink at Lounge.

Do you have an extra bed in the room ?

AllRover Rooms come equipped with a sofa bedor a roll-away bedbestsuited to accommodate a child.

What kind of electrical socket type will I n eed?

We use 220V universal sockets across the hotel so you won’t need any adaptor during your stay. Besides, there are plenty of USB sockets across our Rover Rooms and public areas, so you can easily charge your devices at any time.

Do you serve breakfast? What’s included and how much does it cost?

We serve breakfast every day from 6.30am to 10.30am.You can enjoy a buffet of continental and international as well as unlimited coffee and freshly cooked dishes from the kitchen. Prices range from AED69 to AED79 depending on location

Are your hotels eco - friendly?

We are passionate about making a positive impact on our world and our operations prove it. All Rove hotels are Green Key certified, a prestigious ‘green’ label awardedtoonly4,100hotels worldwide, and which recognizes environmental responsibility and sustainable operation within the tourism industry.

Some of our initiatives include:

  • Removing plastic bottles from our hotels and replacing them with re-fillable glass water bottles saving over3Mplastic bottles a year from going into landfill.
  • We compost 100% of our food waste.
  • We’ve digitalized our operations to reduce our paper consumption by 90%
  • All Rove Hotels utilize LED lights, instead of traditional bulbs, helping us reduce electricity consumption by75%.
  • For more information, you can visit:https://www.rovehotels.com/en/our-social-responsibilities/

Are pets allowed in the hotel?

No, sorry! Your furry friends won’t be allowed to enter the hotel.

Do you provide airport transfer to/from the airport?

Yes, we do offer airport transfers to and from the hotel for an additional charge.

Contact our Happiness Centre via

hello@rovehotels.com or+9718007683 for more information.

Do you offer parking at the hotel?

Yes, we offer free self-parking at the hotel on first come, first served basis.

Is your pool heated?

Yes, our pool is temperature-controlled

Do you allow smoking in the hotel?

All Rove hotels are non-smoking, including rooms and public areas.

However, we do have some designated outdoor areas for smokers. You can ask our Rovesters for more information once in the hotel.

Do you offer vegan/vegetarian options in the restaurant?

Yes, we do .All our hotels, except Rove Downtown*,have a selection of vegan and vegetarian dishes at The Daily restaurant, including salads, burgers as well as some international recipes.